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We’ve created this start guide to help you set up your location and build on the basics. Explore how to save time and provide excellent service to members with RNTOR.

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Set up network

Total time: 10 minutes You’ll need the following:
  • Your business’s brand materials, including a square logo and brand colors.
  • Access to your domain name’s control panel to set up a custom domain.
  • Your privacy policy and terms of use text.
  • A description for the member web portal.
Steps to set up your network:
  1. Log in as an owner to RNTOR.
  2. On the left-side panel, click (…) next to your network name, then select Network settings > General.
  1. Set up a custom domain, an email footer, customize the look of your member web portal, and add your policies.
Since you process personal data, applicable laws and app publishing platforms may require you to disclose your privacy practices and prohibit questionable content and behavior. Add a privacy policy and terms of use, which appear in the member web portal and mobile app.

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Set up locations

Total time: 15 minutes You’ll need the following:
  • Basic location information such as name, address, description, contacts, and a photo or video.
  • Location guides, for example parking, pets, and printing instructions.
  • Your business’s billing and bank details.
  • Your local sales or VAT tax rate.
Steps to set up the locations:
  1. The owner needs to add all locations.
  2. As an administrator, select the location on the left-side panel, click (…) next to it, and choose Location settings.
  3. Configure the general location settings, billing, and enable the modules you need.
  4. Click (…) next to the location, select Integrations, and connect integrations such as a payment gateway.

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Set up resources

Total time: 1 hour You’ll need the following:
  • Cover photos for rooms, desks, offices, and any other services you provide.
  • Prices for your resources.
Steps to set up the resources:
  1. Go to Resources and select the necessary page.
  1. Create your resources and configure their availability, visibility, pricing, and booking or rental rules.

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Set up plans & contracts

Total time: 30 minutes You’ll need the following:
  • A list of recurring membership plans with titles, prices, and descriptions.
  • Contract templates for individual agreements with your customers.
Steps to automate invoicing and subscriptions:
  1. Go to Billing > Plans and create plans.
  2. Add credit and day pass packages and discounts if necessary.
  3. Upload contract templates.
  1. Click Member web portal on the left-side panel to check how your services appear to members.

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Invite members

Total time: 5 minutes per account You’ll need a spreadsheet with members’ names, emails, and information about their subscriptions. Steps to invite members:
  1. Create companies.
  2. Invite members using a mass invitation file.
  3. Create subscriptions.
  4. Introduce what the new member experience can do via Feed, newsletters, and by promoting the member web portal and mobile app on social media and your marketing website.

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Explore docs & RNTOR

Know what’s happening in your coworking space in real time from the RNTOR admin portal: Whenever you need help, find answers in our Docs or contact support.