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Active users — users who engage with the member web portal or mobile app through bookings, payments, or by having a personal or company subscription, thereby creating value for your business. Learn more Administrator — a person on your coworking space’s staff or team who is responsible for managing a specific location. Administrators manage customers, billing, and all services offered from the RNTOR admin portal. API & webhooks — an add-on that enables RNTOR REST API and webhooks for custom integrations and automated workflows with third-party platforms. Learn more Assignment — a long-term allocation of a resource, such as a dedicated desk or office, to a customer through a rental subscription. It reserves the resource for the customer’s exclusive use. Benefit — a local or partnership discount, special offer, or coupon provided by your space or partner businesses as a perk for customers. Company — an entity that includes multiple users under one business name. Company users can share billing and subscription perks such as credits, day passes, and discounts. Company manager — a company user responsible for company billing, receiving and paying invoices, managing payment methods, and handling other company settings. This is different from an administrator, who manages a location. Learn more Company user — a user who belongs to a company and can share access to company subscription benefits. Contact — a walk-in who leaves their details using the contact collection feature in the Reception experience. Contacts are usually people visiting for a tour, pricing inquiry, or membership information. Contract — a formal agreement between the space and a customer that defines membership or rental terms and can support digital signatures. Learn more Coupon — a discount with custom rules, such as eligible products, percentage or fixed amount, duration, and redemption limits. Learn more Credit note — a commercial document used to adjust the balance owed on an unpaid invoice or return funds for a paid invoice. Learn more Credits — an internal payment method members use for bookings, shop orders, or event tickets. Credits can be included in subscriptions or purchased in packages. Learn more Day passes — an internal payment method members use to book hot desks on the days they visit. Day passes can be part of membership plans or purchased in packages. Learn more Desk — a workstation offered as a hot desk for on-demand bookings or as a dedicated desk reserved for a customer. Desks can be booked short term or rented long term. Equipment — physical assets such as monitors, projectors, or whiteboards that customers can book or rent. Floor plans — interactive visual layouts of rooms, desks, and offices. Users check availability and book directly from the map, while administrators track space occupancy visually. Learn more Host (Events) — the person responsible for running an event. Host (Visitors) — the member whom a visitor comes to see. Members can preregister visitors, or visitors can select their host during registration. Invoice — a commercial document listing the products or services provided and the amount owed. Learn more Location — a specific physical space or building in a network. Each location has its own resources, services, community, and settings. Location member — a member who belongs to a specific location. When visibility is limited to location members, only members of that location can access the resource or service. Member — a customer who belongs to a location community, typically through a membership plan or resource rental subscription. Member mobile app — a branded mobile experience where customers access services, book, pay, and engage with the community. Member web portal — a branded web application where customers access services, book, pay, and engage with the community from a browser. Learn more Network — an organization that contains one or multiple locations and shares a name, branding, and network-level settings. Network member — a member who belongs to any location within the network. Resources and services visible to network members can be accessed by members from all locations. Network settings — configuration for the entire network, including branding, member portal customization, subscription management, and other owner-only settings. Nonmember — a one-time, occasional, or former customer who does not belong to the community and has no active membership. Nonmembers can access only resources and services with public visibility. Office — a private office that customers can rent long term. Owner — a user responsible for the entire network and its RNTOR subscription. A network can have multiple owners. Learn more Package — a bundle of credits or day passes that members can purchase for bookings, shop orders, or event tickets. Learn more Parent room — a larger room or space that, when booked, automatically blocks related rooms or desks. It is often used for dividable rooms or overlapping event spaces. Parking lot — a designated vehicle parking area whose spaces can be booked or rented. Plan — a membership, service package, or level of access customers can sign up for, such as a hot desk or flex membership plan. Learn more Product (Shop) — an item or service available for a one-time purchase through the Shop page. Product (Subscription) — the core offering a customer purchases for recurring or long-term access, such as a resource rental or membership plan. Promo code — a unique alphanumeric code associated with a coupon that customers enter to redeem a discount. Learn more Receipt — a document confirming monetary payment for a service. It serves as proof that payment was received. Learn more Reception — a tablet experience for visitor check-in and check-out, registration of unexpected visitors, and collecting contacts from walk-ins. Learn more Reports — downloadable files containing comprehensive data for a selected type and period, such as invoices, bookings, or subscriptions. Learn more Resources — physical assets such as meeting rooms, desks, offices, parking spaces, and equipment that can be booked or rented. Room — a private room or space for meetings, conferences, or events, typically booked for short-term use. Room display — an app or display experience that shows real-time room availability on a tablet near the room entrance and can support instant booking and check-in. Learn more Location settings — general, billing, module, and integration configuration for a specific location. RNTOR — the admin portal from which administrators manage their space. Subscription — a recurring payment arrangement for a resource rental or membership plan that provides ongoing access and automatically generates invoices. Learn more Transaction — a record of a customer exchanging money, credits, or day passes for a product or service. Visibility — a setting that determines which groups of users can view and access a resource, service, or page. Learn more Visitor — a guest invited by a member for a meeting or visit. Visitors can be preregistered by their host or register through Reception. Visitors — a module for tracking members’ visitors, check-ins, and check-outs through a branded Reception experience. Learn more