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Room display is an app that shows real-time room availability on a tablet next to the room entrance, so customers can find and book a free room without leaving the hallway.

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Prerequisites

  • The tablet has a minimum screen size of 7 inches and supports the App Store.
  • The tablet runs iOS or iPadOS 15.1 or later.
  • Your rooms are added and configured in RNTOR with photos uploaded—the room photo is used as the Room display background.

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Set up Room display

  1. Download RNTOR Room Display from the App Store to your tablet.
  2. Open the app and press Log in.
  1. Log in with the account of an administrator for the location where you want to set up Room display.
  2. Select your network and location.
  1. Select a room from the list to activate Room display for it.
  1. Lock the tablet so strangers can’t close the app or reopen the device: set up Guided Access on iPad.

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How Room display works

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Availability indicators

Room display signals room availability by tinting the background color of the tablet. The display also shows the current and upcoming bookings, with the booker’s full name, booking title, and time.
Room display respects a user’s privacy settings. If a user selects Administrators for their Booking title visibility, their booking title doesn’t appear on the display.
Available Available soon Occupied

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Ad-hoc QR bookings

Room display shows a unique QR code for the room in the bottom-left corner of the screen. Scanning it takes the user to the room’s booking calendar in the member web portal or mobile app, where they can book the room instantly.

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Abandoned booking protection

To prevent no-shows, Room display supports a check-in feature for rooms that are completely free, with Money and Credits pricing disabled.

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Configure abandoned booking protection

When creating or editing a free room, enable Check in and set:
  • Abandoned threshold—how long after the booking start Room display waits for a check-in before canceling the booking.
  • Early check in—how long before the booking start the Check in button appears on Room display.

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Check in on Room display

  1. If Check in is enabled for a room, then when a user books it, the booking starts in a Tentative status.
  2. The Check in button appears on Room display based on the Early check in time, for example 10 minutes before the booking starts.
  1. If the user taps Check in, the booking status changes to Confirmed and a confirmation message appears on the screen.
  1. If nobody checks in before the Abandoned threshold passes, for example 5 minutes after the booking starts, the booking status changes to Canceled and is automatically removed from the calendar, freeing up the room for others.

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Log out of Room display

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Exit Room display

  1. Turn off Guided Access on iPad.
  2. Close the app by swiping it up and off the screen.

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Log out from Room display

  1. Close Room display by swiping it up and off the screen, then reopen it.
  2. Tap (…) in the top-right corner, then tap Log out.

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Troubleshoot Room display

If bookings don’t appear on Room display or you can’t access it, the tablet might have a weak or unstable internet connection. Reconnect the tablet to Wi-Fi or connect to a different network.
To set up Room display for a room in a specific location, log in with an administrator account for that location. Log out of the app and log back in with an administrator account that has access to the correct location.
Make sure you’re using the latest version of Room display. Check the App Store for updates, or tap Update if it’s shown.
Check your RNTOR subscription status to make sure it’s active and not suspended.
Make sure your tablet meets the prerequisites to install Room display.

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FAQs

The recommended and official way to install RNTOR Room Display is through the Apple App Store. Access to the App Store is a requirement. For the best experience, automatic updates, and reliability, use a tablet that meets all system requirements, including access to the App Store.