Delete a company

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Delete a member company

If you want to remove a company from the Customers page because it no longer rents a space or its contract has ended, follow these steps:

1. Go to Customers → click the necessary company → press the menu (…) top right.
2. Choose one of the following options:
   • Press Remove if you want to move the company itself to Nonmembers, but keep its members on the Customers page under the Users tab.
   • Press Remove with members if you want to move the company together with all of its members to Nonmembers.

3. Confirm your choice.

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What happens when you remove a company from the Customers

• The company becomes a nonmember and appears for administrators on the Customers → Nonmembers page.

• The company’s active subscription is automatically deactivated.
• The company’s default payment method remains attached for further charges if needed.
• The history of the company’s credits, payments and invoices is preserved.
• The company disassociates from company members. Nonmember companies do not contain users.
• Administrators can restore the company at any time.

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Delete a nonmember company

If you want to remove companies that are no longer needed, or clear your database, administrators can permanently delete a nonmember company from the location by following these steps:

1. Go to Customers page.
2. Select the Nonmembers option in the drop-down list.
3. Click the necessary company to open its profile.
4. Press the menu (…) top right → select Delete → confirm your choice.

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Restore a company

To move a company that appears on the nonmembers list back to the Customers page, follow these steps:

1. Go to Customers → menu (…) top right → Nonmembers tab.
2. Select a company and tap Restore.

Once restored, the company will reappear on the Customers → Companies tab. Administrators can add company members, create a subscription, and manage other company properties.