cURL
curl --request PUT \ --url https://api.rntor.com/v1/tickets/{id}/status \ --header 'Authorization: Bearer <token>' \ --header 'Content-Type: application/json' \ --header 'X-Client-ID: <api-key>' \ --data ' { "status": "open" } '
{ "data": { "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a", "subject": "WiFi connection issue", "description": "Unable to connect to WiFi in meeting room B", "status": "open", "priority": "medium", "customer_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a", "assignee_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a", "created_at": "2023-11-07T05:31:56Z", "updated_at": "2023-11-07T05:31:56Z" }, "meta": { "request_id": "req_abc123def456", "timestamp": "2024-01-15T10:30:00Z" } }
Update the status of a ticket
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open
in_progress
resolved
closed
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