> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rntor.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Book equipment

> Understand how users book equipment, and view, manage or cancel their equipment bookings from the member web portal or mobile app

## Create equipment booking

To book equipment, users go to **Locations** > **Equipment** and select the following details:

<img src="https://mintcdn.com/rntor/YY7oIJjMZhe6trWp/images/member-bookings-book-equipment-1.png?fit=max&auto=format&n=YY7oIJjMZhe6trWp&q=85&s=7d38dbc91329a7600614f4204df0415a" alt="Image" width="1024" height="470" data-path="images/member-bookings-book-equipment-1.png" />

* **Equipment** — what they want to book.
* **Date** — the necessary rental date.
* **Quantity/Items** — the number of units needed.
* **Time** — the desired time slot (if equipment is available for hourly booking).

<Info>
  Users and administrators can book any available current or future slot, but only administrators can log past bookings through the admin web portal.
</Info>

* **Repeat** — available only if the equipment is completely free. Choose one of the suggested recurrence patterns or select **Custom** to set your own recurrence pattern.
* **End repeat** — choose:
  * **On date** — to set a specific final booking date, or
  * **Never** — to set an open-ended recurrence.
  * For **Custom** recurrences, users can also choose **After number of occurrences** to schedule a specific number of recurring bookings.

<Info>
  Users can create recurring bookings only for completely free equipment. If the equipment booking is paid, administrators can create a [recurring booking](/docs/admin/resource-management/resources/manage-bookings#create-a-recurring-booking) for the customer and charge them separately.
</Info>

<img src="https://mintcdn.com/rntor/YY7oIJjMZhe6trWp/images/member-bookings-book-equipment-2.png?fit=max&auto=format&n=YY7oIJjMZhe6trWp&q=85&s=4762030369640372d8e080803234b126" alt="Image" width="1024" height="510" data-path="images/member-bookings-book-equipment-2.png" />

<Tip>
  You can set up equipment for hourly or full-day rentals by [configuring Min time, Max time, and Availability increment.](/docs/admin/resource-management/resources/set-up-resources#equipment)
</Tip>

In the booking form, users choose:

* **Booker** — the user for whom the booking is made. Booker selection is available only to [administrators](/docs/admin/administration/administrators/administrators) or [company managers](/docs/admin/customer-management/companies/company-members-and-managers) who can create bookings for their [company members](/docs/admin/customer-management/companies/company-members-and-managers).

<Info>
  Company managers can make equipment bookings for other company members either with company credits or a company invoice.
</Info>

<Info>
  When you book for another user, you choose whether to notify them about the booking.
</Info>

* **Memo** — a private note visible only to the user and administrators.
* [**Promo code**](/docs/admin/billing/discounts/coupons-and-promo-codes#create-promo-codes) or [**coupon**](/docs/admin/billing/discounts/coupons-and-promo-codes) — allows a user to redeem a discount on the equipment booking if eligible.
* **Payment**. [Understand payment methods](/docs/admin/billing/payments/payment-methods). The total price for a booking is calculated based on the [price tiers](/docs/admin/resource-management/resources/set-up-pricing) added for this equipment, factoring in any applicable discount from the user's subscription or entered promo code.
* **Legal business name, Address,** and **Tax ID.** These fields appear depending on the [**Require billing details** setting.](/docs/admin/customer-management/billing-details)

<img src="https://mintcdn.com/rntor/YY7oIJjMZhe6trWp/images/member-bookings-book-equipment-3.png?fit=max&auto=format&n=YY7oIJjMZhe6trWp&q=85&s=cf950e49c14934ee50e0586fe97776f1" alt="Image" width="1024" height="661" data-path="images/member-bookings-book-equipment-3.png" />

Once a booking is made, users can add it to their Google Calendar or Microsoft 365 Outlook.

<img src="https://mintcdn.com/rntor/YY7oIJjMZhe6trWp/images/member-bookings-book-equipment-4.png?fit=max&auto=format&n=YY7oIJjMZhe6trWp&q=85&s=8794591a41fd599c330adcd190cc111f" alt="Image" width="973" height="676" data-path="images/member-bookings-book-equipment-4.png" />

On the member mobile app, the **Add to calendar** button opens the default calendar on the user's device.

<Tip>
  If you offer long-term rentals (weekly, monthly, etc.) of this equipment, you can [link the relevant plans](/docs/admin/billing/plans/immediate-plan-sign-ups) to subscribe directly to it.
</Tip>

## View equipment bookings

* Users can see their equipment bookings on the **Account** > **Bookings** page.

<img src="https://mintcdn.com/rntor/YY7oIJjMZhe6trWp/images/member-bookings-book-equipment-5.png?fit=max&auto=format&n=YY7oIJjMZhe6trWp&q=85&s=d041e965fd588932954db1270548234b" alt="Image" width="1024" height="305" data-path="images/member-bookings-book-equipment-5.png" />

* Users can also find their bookings on the **Equipment** page > **Bookings** tab.

<img src="https://mintcdn.com/rntor/YY7oIJjMZhe6trWp/images/member-bookings-book-equipment-6.png?fit=max&auto=format&n=YY7oIJjMZhe6trWp&q=85&s=3f4e68cf6909e94db7ab38784803c60e" alt="Image" width="1024" height="290" data-path="images/member-bookings-book-equipment-6.png" />

* Upcoming bookings appear for them as a reminder on the banner on the **Locations** page.
* Users receive notifications-reminders before the booking starts and ends. [Understand users' notifications](/docs/member/account/notifications)

## Manage equipment booking

To manage equipment booking, users follow these steps:

1. Open the booking > press **Edit** to make changes. [Edit a booking](/docs/admin/resource-management/resources/manage-bookings#edit-a-booking)
2. Press **Cancel** to cancel a booking.
3. Press **Add to calendar** to add the booking to your Google Calendar.

<img src="https://mintcdn.com/rntor/YY7oIJjMZhe6trWp/images/member-bookings-book-equipment-7.png?fit=max&auto=format&n=YY7oIJjMZhe6trWp&q=85&s=844d23bfbaf973de913be104f2930cba" alt="Image" width="1024" height="501" data-path="images/member-bookings-book-equipment-7.png" />

**FAQs**

<Accordion title="How is equipment ordered?">
  Equipment assigned to the customer appears first, followed by equipment with available items, and then the rest is sorted alphabetically by title and by creation date from oldest to newest.
</Accordion>