> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rntor.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

> Overview of the admin experience in Rntor

Welcome to the Rntor admin portal. Think of it as the digital backend for running your space. Rntor's **admin web portal** is designed for complete desktop management, while the **admin mobile app** will help you handle tasks on the go.

Here is a quick overview of how to get in, navigate the platform, and manage your space with confidence.

## Admin web portal

1. Go to [app.rntor.com](https://app.rntor.com).
2. Enter the email associated with your admin account and verify it with the confirmation code.

<Frame>
  <img src="https://mintcdn.com/rntor/d--n8qTD0VfsR_7E/images/Screenshot-2026-07-22-at-2.54.33-PM.png?fit=max&auto=format&n=d--n8qTD0VfsR_7E&q=85&s=56e01630034728049926e2e59eeba3d8" alt="Screenshot 2026 07 22 At 2 54 33 PM" width="3380" height="1726" data-path="images/Screenshot-2026-07-22-at-2.54.33-PM.png" />
</Frame>

Your main control center is the left-side navigation panel. Here is a quick breakdown of where to find exactly what you need.

| Module         | What you will do here                                                                                                                              |
| -------------- | -------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Locations**  | Switch between locations if your network has multiple spaces.                                                                                      |
| **Customers**  | Your customer directory. View and manage companies, members, and nonmembers with their info neatly organized by profiles.                          |
| **Billing**    | Your financial hub. Create and manage contracts, subscriptions, invoices, and transactions. Set up your membership plans, packages, and discounts. |
| **Resources**  | Your space inventory. Add all rooms, desks, private offices, parking lots, and equipment, and manage their bookings or rentals.                    |
| **Engagement** | Your community builder. Curate the community feed and events.                                                                                      |
| **Service**    | Your extra offerings. Run a shop for additional products and services, maintain a benefits catalog with member perks, and track members' visitors. |
| **Support**    | Your help desk. Handle customer feedback and requests, and build out your member guides.                                                           |
| **Analytics**  | Reports and insights into your space performance.                                                                                                  |
| **Settings**   | Configure your network, locations, and admin preferences.                                                                                          |
| **Noor AI**    | Rntor's AI assistant (beta) to help automate tasks and surface insights.                                                                           |

<Tip>
  Instantly jump to any page or trigger actions (like "invite user" or "create company") using the command palette.

  * **Windows:** Press `Ctrl + K`
  * **macOS:** Press `⌘ + K`
</Tip>

## Admin mobile app

The Rntor admin mobile app helps you stay on top of your space while away from your desk — approve requests, check bookings, and respond to members from anywhere.

## FAQs

<AccordionGroup>
  <Accordion title="I am a new administrator using Rntor. Is there a guide to help me get started?">
    Here's how to get started with Rntor as a new administrator:

    1. Log in to [app.rntor.com](https://app.rntor.com) using your administrator email address.
    2. Check out our [Overview](/docs/admin/overview) guide to understand the functionality and navigation in the Rntor admin portal.
    3. Browse the rest of the **Admin experience** section for detailed setup of each module.

    **Additional resources:**

    * Browse our [Docs](/docs/introduction) for detailed explanation and setup of any functionality.
    * Contact [support@rntor.com](mailto:support@rntor.com) for help from our team.
  </Accordion>

  <Accordion title="Why can't I access my admin account?">
    * **Unable to see admin features?** Double-check that you are signed in to the admin portal and not the member portal.
    * **Lost access?** Regain your admin role by clicking on the settings **> Merchant wide settings > Locations >** `Become administrator` button next to the needed location. Then, go to **Customers >** open your profile **>** check the "Activities" section to identify who removed your admin role.
  </Accordion>
</AccordionGroup>