> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rntor.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Payment methods

> Understand the available payment methods: credits, day passes, invoices, saved cards and bank accounts, and admin-only free and external methods

When making a booking or purchase, users can use different payment methods. The payment methods available for administrators slightly differ. Administrators have exclusive access to certain methods like **Free** and **External** payments, which are designed for specific scenarios.

| Payment method                                  | Available in admin portal | Available in member portal |
| ----------------------------------------------- | :-----------------------: | :------------------------: |
| **Free**                                        |             ✓             |                            |
| **External**                                    |             ✓             |                            |
| **Credits**                                     |             ✓             |    ✓ (only for members)    |
| **Day passes**                                  |             ✓             |    ✓ (only for members)    |
| **Invoice**                                     |             ✓             |              ✓             |
| **Saved payment method** (card or bank account) |             ✓             |              ✓             |
| **New payment method**                          |                           |              ✓             |

<Frame>
  <img src="https://mintcdn.com/rntor/6MeiPko6sfPbk1da/images/billing-payments-payment-methods.png?fit=max&auto=format&n=6MeiPko6sfPbk1da&q=85&s=ad44b95bfa96b5892e2547bca01df3ae" alt="Payment method selector in RNTOR" width="725" height="814" data-path="images/billing-payments-payment-methods.png" />
</Frame>

## Free payment method

* The **Free** payment method is exclusively available in admin portal to administrators [with the Bookings permission](/docs/admin/administration/administrators/permissions).
* It allows administrators to make bookings for themselves or for customers for free, without any monetary or credit deduction.

## External payment method

* The [External payment method](/docs/admin/billing/payments/external) is exclusively available to administrators in admin portal when making bookings for customers.
* It serves to record payments received outside of RNTOR.

## Credits

* The [Credits payment method](/docs/admin/billing/credits-and-day-passes/credits) is available for members for bookings, event tickets, and shop orders if:
  * Credits are enabled for the location.
  * The service has a credit price set.
  * The member has been allocated or purchased credits.
* Administrators can also use credits when making a booking for a member who has credits.

There are two types of credits:

* **Personal credits** are usable by individual members.
* **Company credits** are usable by company members and managers. For company members, this permission is subject to [company payment method permissions](/docs/admin/customer-management/companies/company-payment-method-permissions).

## Day passes

* The [Day Passes payment method](/docs/admin/billing/credits-and-day-passes/day-passes) appears for members for hot desk bookings if:
  * Day passes are enabled for the location.
  * The specific hot desk has the **Day Passes** option enabled.
  * The member has a personal or company subscription with day passes.
* Administrators can also use day passes when making a booking for a member who has day passes.

There are two types of day passes:

* **Personal day passes** are usable by individual members.
* **Company day passes** are usable by company members and managers. For company members, this permission is subject to [company settings](/docs/admin/customer-management/companies/company-payment-method-permissions).

## Invoice

* The **Invoice** payment method allows including payments in an invoice rather than immediate payment.
* Customers can use the **Invoice** payment method for bookings, event tickets, shop orders, and credit package purchases if they have [Pay with invoice](/docs/admin/billing/payments/pay-with-invoice) enabled.
* Administrators can use the [Invoice payment method](/docs/admin/billing/payments/pay-with-invoice) when making a booking for any customer.

There are two types of the **Invoice** payment method:

* **Personal invoice** is usable by individual customers.
* **Company invoice** is usable by company members and managers. For company members, this permission is subject to [company settings](/docs/admin/customer-management/companies/company-payment-method-permissions).

## New payment method

* The **New payment method** option is available to all users in the member web portal and mobile app if:
  * A [payment gateway](/docs/admin/billing/payments/payment-gateway) is connected.
  * The resource or service has the **Money** switch enabled with a monetary price set.
* It allows users to enter new payment details for immediate transactions.

## Saved payment method

### Saved credit card

* The saved credit card appears for users for all types of payments if:
  * They have made at least one previous payment or [manually added](/docs/admin/billing/payments/payment-gateway#add-a-payment-method) their card details.
  * Your connected payment gateway [supports saving payment methods](/docs/admin/billing/payments/payment-gateway#manage-payment-methods).
* Administrators can also use customers’ saved cards for making a booking on behalf of a customer, charging the customer’s invoices, or [creating one-off payments](/docs/admin/billing/payments/create-one-off-payments) in RNTOR.

### Saved bank account

* A saved bank account appears specifically for invoice payments if:
  * You have a payment gateway connected that supports saved bank accounts.
  * The customer has made at least one previous payment or [manually added](/docs/admin/billing/payments/payment-gateway#add-a-payment-method) their bank account details.
* Administrators can also use customers’ saved bank accounts for charging the customer’s invoices.

## FAQs

<Accordion title="When I am making a booking on behalf of a customer, which payment methods are available to me as an administrator?">
  When booking on behalf of a member, administrators can use the following payment methods:

  * [External](/docs/admin/billing/payments/external)
  * Member’s personal or company credits
  * Member’s personal or company day passes
  * Member’s personal or company invoice
  * Member’s saved payment methods

  When booking on behalf of a nonmember, the following payment methods are available for administrators:

  * [External](/docs/admin/billing/payments/external)
  * [Personal invoice](/docs/admin/billing/payments/pay-with-invoice)
  * Nonmember’s saved payment methods
</Accordion>

<Accordion title="How do I let my employees/staff book rooms or other resources for free?">
  1. [Add them as an administrator](/docs/admin/administration/administrators/administrators) with the [Bookings permission](/docs/admin/administration/administrators/permissions).
  2. When administrators book a room, desk, or other resource, they have a **Free** payment method.
</Accordion>
